Return & refund
Refund & Return Policy – ARCHANA HOME FOODS
At ARCHANA HOME FOODS, we are committed to delivering high-quality food products with care and consistency. While we maintain strict standards in packaging and delivery, we understand that exceptional situations may arise. Please review our refund and return policy below.
No Returns After Purchase
Due to the perishable and consumable nature of our products, all sales are final.
We do not accept returns once an order is delivered and accepted by the customer.
Damaged or Defective Products
If your order arrives damaged or defective, please notify us within 1 day of delivery.
We will arrange for a replacement or refund, based on the situation and your preference.
To report an issue, kindly share:
- Your order details
- Clear photos of the damaged or defective item
- A brief description of the issue
This will help us resolve your concern promptly.
Wrong Product Delivered
If you receive a product that does not match your order, please inform us within 1 day of delivery.
We will ship the correct item to you at no additional cost.
Exchanges
Exchanges may be accepted only for sealed, unused items of equal value, reported within 1 day of delivery.
Conditions for exchange:
- Product must be in its original condition
- Packaging, seal, and labels must be intact
- Proof of purchase must be provided
Shipping Charges:
Customers are responsible for the cost of shipping the item back to us, as well as any applicable charges for the replacement product.
Additional Support
For questions or assistance regarding returns, refunds, or damaged items, please contact our support team.
We are here to help and aim to ensure a smooth resolution.
Contact Information
Business Name:
ARCHANA HOME FOODS
Operational Address:
1, Opposite to New Bus Stand,
Trichy Main Road, Villupuram,
Tamil Nadu – 605602
📧 Email:
archanasavouries@gmail.com
📞 Phone: 8220222438